Does Your Vendor Prioritize Your Simulator’s Uptime?
- ccowley
- Jan 7
- 2 min read
When your simulator is down, training stops—and so does your schedule, your throughput, and your revenue. Long lead times, slow responses, and vague ETAs can turn a minor issue into a major problem.
That’s why at Simtek, we put a huge emphasis on one thing:👉 Keeping your simulator up and running.
Does your vendor prioritize your simulator's uptime?
For us, the answer is yes—backed by a dedicated Service Department focused on quick, high-quality repairs.
A Dedicated Service Department That Actually Picks Up the Phone
At Simtek, you’re not just sending parts into a black hole.
Our Service Department is built around:
Responsiveness – Real people, clear com
munication, and fast follow-up
Quick turn repair – Focused on minimizing downtime, not dragging out schedules
High-quality standards – The same attention to detail we use on new builds applies to every repair
We understand that your simulator is a critical asset. Our goal is to get you from problem reported to back in service as quickly and cleanly as possible.
Fast Repairs Without Compromising Quality
Speed is important—but not at the expense of quality.
Simtek’s service and repair work is carried out with:
Thorough evaluation of the returned hardware
Genuine or equivalent-grade components
Proper testing and verification before it goes back to you
The result? You get parts that you can trust when they go back into your training device.
Don’t Let Long Lead Times Hold Back Your Training
Every week of downtime is lost:
Training sorties
Student progress
Operational readiness
Revenue opportunities
If your current vendor can’t turn repairs around quickly—or can’t give you clear timelines—it might be time to look at a partner who takes uptime as seriously as you do.
At Simtek, we’re committed to helping you:
Protect your schedules
Reduce disruptions
Train smarter, not just harder
Reach Out for Service & Repair Support
If you’re tired of long lead times and slow responses, we’re ready to help.
👉 Learn more or contact us today: www.simtekinc.com
Simtek Service – fast, high-quality repair support for your simulated avionics.
